
MEDICAL RECORDS REQUESTS
404-991-7080
https://www.cariend.com/request-records/
ROI PO Box 1866Thomasville, GA 31799-1866
Request@Cariend.com
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Kell West Regional Hospital ended clinical operations on December 2, 2025, as United Regional moves forward with acquiring the property and facility for future use. Their plans include developing new health care services and expanding access to care for our community.
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For 27 years KWRH, alongside United Regional, has been honored to serve the health care needs of this community.
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Effective April 1st, we have retained Cariend, a medical records custodian, to manage the records. Cariend is not a medical provider and does not handle billing, medications, or referrals for the closed practice. Requestors should be prepared to complete the Records Release Authorization Form and provide a copy of government-issued photo ID, as required by HIPAA.
The fastest way to process requests for copies of medical records is to visit Cariend’s website and follow the instructions posted here: https://www.cariend.com/request-records/
If you do not have access to a computer or internet, Cariend can be reached by phone at 404-991-7080 – please note the HIPAA laws do not allow medical records to be released based on a phone or email request.
If you prefer to mail your completed Authorization Form and Government-issued Photo ID:Cariend ROIPO Box 1866Thomasville, GA 31799-1866
If you have questions about the process, Cariend can also be contacted via email at Request@Cariend.com however, you should not send sensitive personal information or request documents through email.
